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From the category archives: Packets and Parcels

Track your e-commerce items online through our network!

Do you want to be able to meet the increasing demand from your customers and be able to see information about where their item is within our network?

Well now you can!

We have launched a new service to join our Packets & Parcels portfolio which allows you to track your items with us. P&P Insight gives e-retailers complete visibility of their packets and parcels through our entire network before we hand over the items to our delivery partner.

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10 Tips on how to correctly pack your ecommerce goods

Whether you’re an ecommerce or mail order company sending out large volumes of goods, we know that your customers are the important part of the process.

When your consumers place an order not only do they expect efficiency, but they also want to receive a good customer experience. They want their itms to arrive in the best condition from when they were first shipped.

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5-Step guide to choosing a reputable delivery supplier

All ecommerce or mail order companies should be well aware of the need to choose a reputable delivery supplier.  

Shipping large volumes of packets and parcels, especially during the festive season, means it’s crucial to ensure items are delivered on time, every time. 

For those unsure what to look for, our 5-step guide to choosing a delivery supplier will help you make the right decision …

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Get your head around Google’s Certified Shops scheme

Wouldn’t it be great to improve ecommerce sales, boost new customers’ confidence AND show folk that you offer an outstanding place to shop?

Of course it would – and Google thinks so, too.

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Mail items making consumers smile

Mail items can be anything from a personal letter, leaflet, a purchased package item or even unaddressed mail.
   

There are certain types of mail that people want to receive and if you are a retailer or e-commerce business, understanding which items these are, is important to you and your business.  For Example, some types of mail that offers a benefit, will receive a positive feeling which in turn will help with increased enquiries

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Holidays are coming!

Christmas is only 12 weeks away and the mad shopping rush has already started!

With a 17.5% year on year increase of online shoppers at Christmas time, it is expected that £87billion will be spent online this year.  The e-commerce world has grown massively as it is a convenience to avoid the shops and getting caught up in the waves of manic shoppers.

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Recognise the importance of good customer service

Good customer service can be the difference between a booming business gaining new customers and keeping old ones, and a firm in free-fall struggling to meet their customers’ requirements and losing revenue hand over fist.

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How your business benefits from eBay’s Premium Service

The new eBay Premium Service badge is only available to businesses who meet certain requirements. The requirements that need to be met are listed and further information about this service, the benefits that can be received and how our packets and parcels service can help are provided.

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Tips for peak planning – how to manage seasonality

Effectively managing seasonality is an issue that affects businesses up and down the country– but there are ways to prepare your firm for the peaks and troughs that come with different times of the year.

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An E-commerce Christmas

Internet shopping is going from strength to strength with parcel volumes this Christmas peaking to the highest volumes ever recorded.  The shift to online sales has been the success of the year for many retailers, while retail sales have remained stagnant, online sales have again grown dramatically. Consumers are becoming ever more connected to the web with tablet and smart phone ownership continuing to soar, the development of reliable and quick online payment methods have created a shopping experience they can enjoy on the move or from the comfort of their own sofas!

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