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From the category archives: Ecommerce

Ecommerce: Do you have too many window shoppers?

When online retailers first started out their sites were mainly visited by people who knew exactly what they wanted and would quickly decide whether they would buy an item. Overtime however, online shopping has matured to the point where shoppers browse pages as they would a high street store.

This online trend for ‘Window shopping’ means shoppers now browse sites – sometimes even loading up shopping carts - before leaving with many of them never returning. Why they decide to not buy could be because of a number of reasons; you do not want uncertainty to be one of them.


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10 Tips on how to correctly pack your ecommerce goods

Whether you’re an ecommerce or mail order company sending out large volumes of goods, we know that your customers are the important part of the process.

When your consumers place an order not only do they expect efficiency, but they also want to receive a good customer experience. They want their itms to arrive in the best condition from when they were first shipped.

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3 Ways to Bolster Your Business for Post-Xmas Returns

Once the dust settles on the festive season, eCommerce businesses around the country should be set to deal with the inevitable return of unwanted Christmas gifts.

As a result, the efficiency of your business’s returns process should be second to none.

Not only will a good returns policy and impeccable service inspire loyalty, but it also makes customers more likely to buy your product initially AND in the future.

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5 Online Shopping Differences between the Sexes

The UK’s thirst for online shopping shows no signs of waning, with around two-thirds of adults regularly scouring the net to purchase goods or services.

However, as you might expect, the online shopping behaviours of males and females tend to contrast greatly.

But what are the main differences your eCommerce business should be aware of?

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Online festive tips

We all know that Christmas is on its way and that it is a busy time of year.  It is more than likely that many of you are prepared for the Christmas rush and don’t need to be reminded of the amount of months/weeks/days that we have left until the festive season is upon us.

However, if you are an ecommerce business there are a couple of useful tips that we want to share with you that can help in the lead up to the Christmas period.

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5-Step guide to choosing a reputable delivery supplier

All ecommerce or mail order companies should be well aware of the need to choose a reputable delivery supplier.  

Shipping large volumes of packets and parcels, especially during the festive season, means it’s crucial to ensure items are delivered on time, every time. 

For those unsure what to look for, our 5-step guide to choosing a delivery supplier will help you make the right decision …

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Get your head around Google’s Certified Shops scheme

Wouldn’t it be great to improve ecommerce sales, boost new customers’ confidence AND show folk that you offer an outstanding place to shop?

Of course it would – and Google thinks so, too.

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How to gear your ecommerce business up for christmas

Christmas is just around the corner – which means your ecommerce business should be ready to meet the upsurge in demand the festive season brings.

Get it right and you benefit from a substantial profit boost AND the likelihood of repeat business.

But get it wrong, and the potential for negative feedback from your customers – and plummeting ratings – is a very real possibility.

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Mail items making consumers smile

Mail items can be anything from a personal letter, leaflet, a purchased package item or even unaddressed mail.
   

There are certain types of mail that people want to receive and if you are a retailer or e-commerce business, understanding which items these are, is important to you and your business.  For Example, some types of mail that offers a benefit, will receive a positive feeling which in turn will help with increased enquiries

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Holidays are coming!

Christmas is only 12 weeks away and the mad shopping rush has already started!

With a 17.5% year on year increase of online shoppers at Christmas time, it is expected that £87billion will be spent online this year.  The e-commerce world has grown massively as it is a convenience to avoid the shops and getting caught up in the waves of manic shoppers.

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