London: -- June 2014: TNT Post, the UK’s second largest private postal operator, has launched P&P InSight as part of its Packet & Parcels service portfolio. The new service allows customers to track the journey of their packet or parcel through the entire TNT Post network before it is handed over to its delivery partner.

To track an item, customers can use their existing barcodes, with TNT Post providing the item level information which also includes the weight and format of each mailed large letter or packet.

In addition to offering a daily file update, the tracking information is available through the new online web portal that allows a customer to have complete track and trace transparency of where their packets and parcels are within the TNT Post network.

The flexibility, scalability and ease of use of P&P InSight means that it is suitable for use by a small e-commerce multi-channel customer through to the largest; and, all fulfilment and mailing houses who handle e-commerce clients. P&P InSight provides all the necessary information for ebay and amazon platform sellers to manage their account and ratings and the item level data on weight and format enables clear invoicing and valuable data for reconciliation and onward invoicing.

Since the launch, TNT Post’s P&P service has grown rapidly, handling in excess of 100 million items, reflecting the growth in e-commerce, with growth in the sector expected to expand a further 16% in 2014.

TNT Post currently works with a wide range of clients in the sector including Vision Express, The Jewellery Channel, Music Magpie, Sony and Specsavers.

Entertainment Magpie, said: “TNT Post has not only offered competitive pricing, the other main benefit of working with them is the level and quality of interaction with our Account Management team. This ranges from daily conversations on consumables and forecasts, to support from their Directors. This assistance has been invaluable.”

Nick Wells, CEO TNT Post UK, said: “P&P InSight is another example of TNT Post innovation within the postal sector.  For the first time clients can track any item through our network via an online portal that’s really simple to use and also improves customer service by real time data helping answer queries quickly and efficiently. We look forward to making further developments in our P&P service  to meet the changing needs of our customers.”