TNT Post set to double its small mailing business in London in 2009
200 TNT Post low volume mailers now enjoying the benefits of postal deregulation
2 February 2009
As a result of its rapid regional business growth in London, TNT Post is on target to handle an annualised volume of 60 million mail items for low volume mailers in the capital alone this year. This will see the company more than double the 23 million mail items it will handle in 2008 for its 200 London-based customers that use TNT Post's PremierSort Flex and TNT-it services. The impressive figures complement TNT Post's already well established and thriving national service which handles several hundred million mail items every year for bulk mailers based in London.
This announcement comes just eight months after TNT Post launched its regional office for London and the South East. The new office was set-up as part of TNT Post's national network of offices and mail distribution centres across the UK to benefit more private and public sector organisations that send small or adhoc quantities of mail. With its tailored service offering for London and the South East, TNT Post has enabled these organisations, for the first time, to experience the flexibility and cost saving benefits of competition in the postal market, which is often only associated with large organisations sending transactional mail.
Before opening the dedicated London and South East office earlier this year, TNT Post served 150 organisations in this sector across the whole of the South East - stretching from London to Colchester, Oxford, Brighton and Tunbridge Wells. Over the last eight months, the business has more than doubled this customer-base to 400 across the whole of the London and South East region.
With the addition of 35 commercial and public sector customers in December alone, the growth demonstrates that organisations with lower mailing volumes in the South East are now benefitting from TNT Post's tailored service which handles mailing volumes upwards of 250 items a day. This is defying recent concerns that SMEs and larger organisations which might have proportionately low mailing volumes are not benefiting from the 2006 liberalisation of the postal market*.
Enjoying dedicated account management and tailored postal services, London-based mailers in this smaller volume mail market include Liberty, Space NK, Wickes, Chubb Fire, Fidelity, Romax Marketing and Distribution Ltd and Kohlberg Kravis Roberts & co.
London-based TNT Post customer Preetesh Parmar, a CRM Manager for London's premier department store, Liberty, adds:
"TNT Post is enabling organisations, which might send low volumes of mail, to benefit from postal competition like never before and Liberty can certainly vouch for that. Before the market liberalised, postage prices were fixed and we were unable to reduce our postal costs. Now, thanks to competition in the market, we have been able to source a discounted price on service without compromising on quality or our customer service."
Nick Wells, chief executive, TNT Post, comments:
"A key focus for TNT Post is to bring postal services and savings to organisations, which have, until recently, been inaccessible to this market as they are deemed to have too low mailing volumes. Our rapid growth in London and the South East in just a few months shows the success and demand for such an offering built on the ethos of superior service levels, flexibility and value for money.
Competition in the postal market is delivering benefits, but we can, and will, do more to achieve the right regulatory environment and a level competitive playing field."

