AllSort
Overview
The Service
- Unsorted, non-machineable mail
- Handwritten mail, oversized letter, packet or parcel
- National, international and BFPO mail
- National – 3 day service
- International – 4-8 days service
Who’s it for?
- Businesses who cannot meet all of our pre-sorted (Premier) and unsorted (PremierSort) machineable mail solutions but have additional mail items
- Organisations that send less time sensitive non-machineable mail second class within the UK or internationally and to the Armed Forces.
What are the benefits to you the customer?
- One pick up for all mail items
- Elimination of additional costs for multiple mail items associated with franking
- Convenient collection times
- Cost effective
Product details
What can be sent?
AllSort allows for TNT Post customers to send additional mail items that they have but do not meet the specification for machineable mail. A selection includes:
- Handwritten items
- Polywrapped items
- Packets
- Parcels
- Items thicker than 5mm
- Items heavier than 100g
Are there minimum volumes?
The minimum volume requirement is 250 items but volume requirements are geographic dependant.
Service Summary
| National | International | BFPO | 0 - 100g | 101 - 250g | 251 - 500g | 501 - 750g | 751 - 1000g | 1001 - 1250g | 1251 - 2000g | 10 - 15kg | |
| Letters | Y | Y | Y | Y | N | N | N | N | N | N | N |
| Large Letters | Y | Y | Y | Y | Y | Y | Y | N | N | N | N |
| Packets | Y | Y | Y | Y | Y | Y | Y | Y | Y | Y | N |
| Parcels | Y | N | Y | Y | Y | Y | Y | Y | Y | Y | Y |
National Mail
What is the National service?
A 3 day national service within the UK for unsorted letters, large letters, packets and parcels that do not meet the machineable item specification
Day 0
- Unsorted mail collected from customer
- Mail delivered to TNT Post sortation centre
Day 1
- Mail recorded, sorted and bagged
Day 2
- Bags of sorted mail delivered to Royal Mail
Day 3
- Mail delivered by Royal Mail
International Mail
What is the International service?
A 4-8 day service for unsorted letters, large letters and packets with flexible collection times that are arranged between the customer and TNT Post. Items of mail are delivered by various international carriers between 4-6 working days in Europe and 6-8 days for the rest of the world
Day 0
- Unsorted mail collected from customer
- Mail delivered to TNT Post sortation centre
- Mail sorted and then recorded into international zones
Day 1
- Bags of sorted mail delivered to our international mailing partner
- Mail sorted to country destination
Day 2
- International mail dispatched
Day 2-3
- Mail in transit to destination country
Day 4-8
- Mail delivered internationally
Addressing Standards
For detailed information regarding the addressing requirements of your international mailing see the AllSort customer guide
View the AllSort Customer Guide
Customs declaration
AllSort allows you to send packages to destinations outside the EU, although you will probably need to attach a customs label to the item. For information on customs see the AllSort Customer Guide
| Maximum Weight | Description | |
| Letters & postcards | 2kg | Personal item, anything you would normally send in the post |
| Packets | 2kg | Goods, gifts and commercial samples up to 2kg (1kg to Saudi Arabia) |
| Minimum Size | Maximum Size | |
| Letter or packet | One surface at least 90mm x 140mm | Length width and depth combined - 900 mm (e.g. 300mm length x 300mm width x 300mm depth)
Greatest single dimension - 600mm |
| Postcard | 90mm x 140mm | 120mm x 235mm |
BFPO
What is the BFPO service?
A 4-8 day service for unsorted letters, large letters, packets and parcels with flexible collection times.
Day 0
- Unsorted mail collected from customer
- Mail delivered to TNT Post sortation centre
- BFPO mail sorted, recorded and bagged
Day 1
- Bags of sorted mail delivered to BFPO
Day 2-3
- Mail sorted by BFPO number
- Mail dispatched by BFPO
- Mail in transit to destination country
Day 4-8
- Mail delivered to BFPO recipient
Addressing standards
Details of addressing standards for BFPO mail can be found in the AllSort customer guide.
Customs declaration
Details of customs declarations for BFPO mail can be found in the AllSort customer guide
Electronic Support
Current Allsort Customer Guide
Current AllSort Customer Guide
Updates will appear here

